At Dreamforce 2018, the small business team of SalesForce compiled some essential pieces of advice, for small business owners and here below, they are presented for your consumption
Every Journey Starts With One Step: Many important decisions come to bear, when launching a small business.
Choices put in place may, however, make, or, mar the prospects of the business, in years to come, therefore, it is essential to start, on a strong footing and place your venture on the right path to success.
You could also start simple, while building on it, over time.
Simplifying your processes, later in the course of running the business, might prove difficult.
Think Small And Fast: You do not have to be overwhelmed, by the unending quest for perfection, as this might wear you down, in your journey to success.
Why not keep things simple as it comes. Do not waste your precious time in thinking too much and analyzing tasks that can be done with simplicity.
Progress, ought to be sought, over perfection.
Trust Your Instinct: Making a small business work, is in no doubt, a daunting task, nevertheless, you should always trust your instinct, to guide you in the right course.
Always stay positive. That is energy enough, to keep you running.
Dream Big And Plan: In dreaming big, you have to remember to, also, scale for the future.
Having a great vision for your company is good indeed, but it is pretty important, to have plans put in place.
Change, is the only constant thing, so, do not be afraid to embrace it.
Do Not Be Too Rigid: Embracing flexibility is one, of an entrepreneur’s best tools, to scale, over unforeseen circumstances.
You should be ready to take on the unfamiliar and look at things in new ways.
Having too much ego, might just be your undoing. Do away with it, as much as possible.
Embrace Your Best Employee: Your greatest assets are your best employees.
You should not just hire them. You should listen to and trust their judgment.
This is an important step, to achieving success.
Get around yourself, a great team and gradually build your venture with them.
Your first hire matters a lot.
Do not leave the recruiting process to chance and remember, you are as good as your team.
Listen: There is a reason we have two ears and one mouth.
Why not make use of them in the manner they appear? Always listen twice as much as you speak.
Nobody is an island of knowledge. It is quite good to learn, collaborate and share.
Always have an open ear to receive feedback, from your customers, as their suggestions would pave pathways, for refining your products and services.
Ask questions, while paying great attention to details.
This would help you to understand their needs at all touchpoints.
Know Your Customers Better: The lifeblood of any business, are the customers, either a big scale, or, small business.
Giving your customers, reasons to come back, is very vital, for the sustainability of your venture.
If you crave financial stability, then, you ought to give customer service a priority.
You have to be customer-obsessed, as their retention, is as equally important as, their acquisition.
When you give value, making sales will not be difficult.
Put these small business advice to use and see the changes that follows
Featured Image: Flickr