Frequently asked questions on internet data consumption/depletion/usage by NCC
How to monitor and limit data usage on an Android phone
USE DATA SAVER MODE
If you have Android 8.0 or later, your phone should come equipped with Data Saver mode, which kicks in when you are not on Wi-Fi and ensures that apps and services that are not being actively used won’t be able to stream data in the background.
It is very easy to turn Data Saver mode on and off. To do this,
- Go to Settings
- Go to “Network & internet” > “Data usage”
- Select “Data Saver.” Toggle “Use Data Saver” on.
There may be specific apps that you want to allow to use background data, even when Data Saver mode is on.
For example, you may want to get Twitter notifications no matter where you are. To do this,
- Go to the “Data Saver” page (see above)
- Tap on “Unrestricted data”
- Scroll down to any apps that you want to enable for background data use even when Data Saver mode is on. Toggle them on.
SET A DATA LIMIT
You can set your phone to issue a warning if you’re nearing your data limit before the end of your monthly billing cycle.
You can even set a limit beyond which your phone will not use any data. To do this,
- Go to Settings
- Go to “Network & internet” > “Data usage” > “Data warning & limit”
- Tap on “App data usage cycle.” This will let you set the day that your account starts it’s monthly cycle.
- Back up and toggle “Set data warning” on. You can then enter the data limit – say, 4GB — that you want for your phone.
How do I Limit Data Usage on Apps?
- Open the YouTube App
- Tap on the profile icon at the top right corner
- Select Settings
- Click on General
- Turn on “Limit Mobile Data Usage”.
Play Store (Android):
- Go to the Google Play store
- Click on Menu & go to Settings
- Click on Auto-update apps
- Select “Auto-update apps over Wi-Fi only”
- You also have the option to choose “Do not auto-update apps
IOS (Apple: I-Phone):
- Go to settings on the I-phone
- Click on iTunes and App Store
- Got to Mobile Data Option
- Turn off ‘Automatic Updates’
- Or you can turn off the apps that you don’t want automatic updates.
- You can also click on App downloads and select the preferred option in regards to app downloads.
- Open Instagram options
- Go to Accounts
- Go to Settings
- Select Cellular Data Use
- Then tick Use Less Data
WhatsApp – Deactivate Auto-download
- Go to the “settings” section in your WhatsApp APP
- Click on “Data and Storage Usage”
- Select Media Auto Download option
- Deselect all options under “When Using Mobile Data”
- You can also enable low data usage for WhatsApp Calls
Facebook – Switch Off Auto Play
- Go to your Facebook option icon (the three horizontal bars at the top right corner)
- Click on App Settings (Under help & settings)
- Click on AutoPlay
- Select never auto play videos
- In addition, you can activate the “Data Saver” option
- Navigate to the option icon
- Then go to settings & Privacy
- Select Data Saver
- Toggle the data saver on
Why does my data drop significantly while watching Videos?
Video naturally uses more data. However, if you are downloading, select “medium resolution” to manage your data usage as their sizes are significantly lower than “high definition” videos.
Also live streaming video uses more data. Therefore it is preferable to download the video on your local device and watch afterwards.
Why does my data disappear even when I am not online?
Data consumption can occur on your account with or without your knowledge.
- With your Knowledge: Data is consumed when you open web pages, when you browse, while downloading/uploading files, streaming videos or doing any of the other activities mentioned above.
- Without your Knowledge: Most smartphones are configured to automatically search for, and download software updates, app synching, uploads, updates, etc. Your data is therefore consumed by your phone without your knowledge when there are software upgrades and updates to apps on your device. To stop this from happening, you have to disable automatic updates as demonstrated in Question 11 (above).
Since I migrated to 4G network, my data doesn’t last for long
4G networks are generally faster than 3G. This increased speed brings about usage of more applications making the data to deplete faster.
4G is configured for fast transfers of heavy amounts of data – OS updates, synching of photos and videos, streaming on high definition all take place much faster than on earlier generation networks.
Also, most of the popular media platforms are designed to provide you with the best user experience, so they would automatically present you with the highest quality videos (HD) once they recognise that you are on a fast connection.
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