NCC Alerts Telecoms Consumers on Phishing Scams, other e-Frauds

NCC - cfamedia

The Nigerian Communications Commission (NCC) in line with its functions and objectives under the Nigerian Communications Act (NCA) 2003 has once again taken up the responsibility in alerting the general public to the increasing incidents of fraud across various platforms, especially on social media networks. This is in line to promote and protect the interests of telecom consumers.

NCC thus has advised telecom consumers making use of any social media platform to stay alert of any tactics coming from fraudsters in order to escape being victims.

Vishing has been the latest form of scam employed by these fraudsters, these antics come in form of fraudulent phone calls from individuals who often claim to be representatives of credible organisations.

All with the ulterior intention of gaining access to their target’s personal social media account or other identity resources to carry out their fraudulent activities.

This Vishing attack is a form of Phishing which is punishable by law under Section 32 of the Cybercrimes (Prohibition, Prevention etc.) Act of 2015.

This popular incident commonly starts with a phone call whereby the fraudsters requests the call receiver to carry out a specific task.

This action if performed will enable the caller who belongs to a larger network of a syndicate to quickly take over the victim’s social media account.

In light of this, NCC wishes to bring this notice to the general public to be wary of such calls and antics, as they are initiated to defraud unsuspecting citizens.

An observation by the Commission has shown that often times when the receiver does as directed by the caller, the receiver social media accounts get taken over by the caller, who then go ahead to carry out fraudulent activities via those accounts.

Illustrating this nefarious act on this development, a recorded attempt to extract information was made available to the NCC by a telecom consumer.

The Commission deems it fit to make the recording available online to inform the general public on the tactics of these fraudsters.

You can check out the Commission’s Twitter Handles (@ngcomcommission or @consumersncc) to listen to the tape and other updates in this regard.

NCC thus assures telecom consumers that appropriate actions as prescribed by relevant laws will be taken on all the numbers reportedly used to perpetrate these crimes after investigations have been carried out.

The Commission therefore urges telecom consumers to make sure that all necessary security measures are put in place to protect their online activities, as well as remain alert to the prowling fraudsters on various platforms on the Internet.

NCC warns that telecom consumers do not give out any information about their accounts or other online transaction details to unknown persons who pose as representatives of known organisations (such as Pension Administrators, Bankers, Insurers, Mobile Money Service Providers, Telecom Services Providers, Social Media Accounts, Group Administrators, etc.).

It is important that Telecoms Consumers should also be less revealing about their personal lives and details on online platforms in order not to give fraudulent persons the opportunity to target them for scams.

Following the increased use of the internet and other electronic communications, the NCC warns telecom consumers and the general public of the possibility of an upsurge in cybercrimes, including but not limited to Vishing (Voice Phishing) and Smishing (SMS Phishing).

The Commission urges all telecom consumers to forward complaints on suspected fraudulent calls to the Commission through our email at in order to ensure that telecom networks are not used to perpetrate crimes.

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